Donor Center Technician II (Bi-Lingual in Engligh and Spanish)
On-site · Miami Gardens Broward County, Florida, United States
Job Summary
Join Octapharma Plasma as a Donor Center Technician II, where you will ensure compliance with state and federal regulations and provide high-quality customer service in a donation center. Responsibilities include maintaining cleanliness of the work area, monitoring donor conditions, mentoring lower-level technicians, troubleshooting equipment, and conducting donor eligibility evaluations. Basic qualifications include a high school diploma, customer service experience, specific state certification, and strong communication skills.
Required Qualifications
- High school diploma or equivalent (GED) required
- Three (3) months’ experience in clerical or customer service position preferred
- Specific certification or licensing based on State requirements
- Basic computer knowledge and skills required
- Ability to speak, read, write (legibly and accurately), and understand English required
- Ability to read, follow, and interpret regulations, instructions and manuals required
- Ability to understand verbal instruction required
- Ability to read numbers on screening equipment and perform basic mathematical calculations required
Desired Qualifications
- Strong organizational skills
- Strong customer service skills
- Effective communication skills
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