Donor Center Technician I - Part Time
On-site · Charlotte, North Carolina, United States
Job Summary
As a Donor Center Technician I, you will ensure compliance with regulations and maintain a high level of customer service during the plasma collection process. Responsibilities include monitoring donor conditions, maintaining cleanliness and equipment, troubleshooting alarms, performing donor evaluations, and adhering to Standard Operating Procedures. Effective communication and organizational skills are crucial, as well as the ability to follow strict protocols for safety and donor confidentiality. Experience in customer service and basic computer skills are preferred.
Required Qualifications
- High school diploma or equivalent (GED) required
- Three (3) months’ experience in clerical or customer service position preferred
- Specific certification or licensing based on State requirements
- Basic computer knowledge and skills required
- Ability to speak, read, write (legibly and accurately), and understand English required
- Strong customer service skills required
- Strong organizational skills required
- Ability to read, follow, and interpret regulations, instructions and manuals required
- Ability to understand verbal instruction required
- Ability to read numbers on screening equipment and perform basic mathematical calculations required
- Effective communication skills required
Additional Requirements
- Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis
- Attendance and punctuality required
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