Donor Center Technician I
On-site · West Milwaukee, Wisconsin, United States
Job Summary
As a Donor Center Technician I, you will ensure that all operations are compliant with state and federal regulations while maintaining a high level of customer service and donor experience. You will be responsible for equipment maintenance, monitoring donor conditions, performing donor evaluations, and ensuring cleanliness and organization in the work area. Strong organizational and communication skills are essential, along with the ability to manage and document procedures per Standard Operating Procedures (SOPs). Prior experience in customer service is preferred.
Required Qualifications
- High school diploma or equivalent (GED) required
- Three (3) months’ experience in clerical or customer service position preferred
- Basic computer knowledge and skills required
- Ability to speak, read, write (legibly and accurately), and understand English required
- Strong customer service skills required
- Strong organizational skills required
- Ability to read, follow, and interpret regulations, instructions and manuals required
- Ability to understand verbal instruction required
- Ability to read numbers on screening equipment and perform basic mathematical calculations required
- Effective communication skills required
Desired Qualifications
- Specific certification or licensing based on State requirements
Additional Requirements
- Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis
- Attendance and punctuality required
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