Donor Center Technician I
On-site · Knoxville, Tennessee, United States
Job Summary
As a Donor Center Technician I, you will ensure compliance with state and federal regulations, maintain cleanliness and organization of the work area, and deliver exceptional customer service to enhance the donor experience. Responsibilities include monitoring donor conditions, conducting vitals evaluations, setting up equipment for plasma collection, and processing plasma products according to Standard Operating Procedures. The role requires strong communication skills, attention to detail, and the ability to perform essential tasks in a fast-paced environment.
Required Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer knowledge and skills required.
- Ability to speak, read, write (legibly and accurately), and understand English required.
- Strong customer service skills required.
- Strong organizational skills required.
- Ability to read, follow, and interpret regulations, instructions and manuals required.
- Ability to understand verbal instruction required.
- Ability to read numbers on screening equipment and perform basic mathematical calculations required.
- Effective communication skills required.
Desired Qualifications
- Three (3) months’ experience in clerical or customer service position preferred.
- Specific certification or licensing based on State requirements.
Additional Requirements
- Must be able to workday and evening hours, weekends, holidays, and extended shifts on a frequent basis.
- Attendance and punctuality required.
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