DONATION UTILITY ASSOCIATE TRAINEE
$34,320–$34,320 year
On-siteSewell, New Jersey, United States
Job Summary
Accept all donations from customers within 30 seconds of arrival, providing a positive experience with eye contact, PPE, and receipts. Sort donations into correct categories, label outgoing gaylords, and maintain the production room organization. Operate pallet jacks and forklifts safely while conducting daily equipment inspections. Assist customers with loading furniture, obtain signatures on waivers, and handle sale tickets for large items. Ensure work areas remain clean and hazard-free by reporting injuries and addressing unsafe conditions immediately. Maintain a neat appearance, wear the company uniform, and work a flexible schedule including nights, weekends, and long hours.
Required Qualifications
- Professional etiquette
- Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
- Reliability The trait of being dependable and trustworthy
- Safety Awareness Ability to identify and correct conditions that affect employee safety
- Honesty/Integrity Ability to be truthful and be seen as credible in the workplace
- Accountability Ability to accept responsibility and account for his/her actions
- Working Under Pressure Ability to complete assigned tasks under stressful situations
- Enthusiastic Ability to bring energy to the performance of a task
- Accuracy Ability to perform work accurately and thoroughly
- Ability to communicate and understand instructions, both verbal and written, in English
- Ability to work a flexible schedule on short notice, including night, weekends and occasionally long hours
- Ability to meet physical demands of position
- Ability to be flexible and assist other areas of the store when needed
- Vision corrected to within normal limits
- Sense of sound (ability to hear donation bell)
- Sense of touch
- Ability to function in a hectic work environment with occasional periods of high stress
- Must be able to pass a training certification class if needed for double stacker
- Demonstrate knowledge and ability to operate pump jack and/or double stacker
- Must maintain a clean and neat personal appearance at all times
- Must wear company issued uniform
- Regular attendance is required
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