Donation Center Attendant
$28,080–$32,240 year
On-siteHouston, Texas, United States
Job Summary
Collect donations from donors in a courteous and professional manner, recording information on company-issued equipment. Organize donations within the designated trailer and assist drivers during the loading process when pickups are scheduled. Maintain a clean and professional appearance while representing Second Cycle and provide friendly, welcoming service to donors and the public. Perform any other duties assigned by your manager. This role requires physical strength to lift up to 70 pounds, stamina to stand and walk for extended periods, and the ability to work in all weather conditions. Basic English comprehension and communication skills are necessary.
Required Qualifications
- Physical strength
- Stamina
- Ability to work effectively in various weather conditions
- Commitment to providing friendly and courteous service to donors and the public
- Ability to lift up to 70 pounds
- Physical stamina to stand, walk, climb, and bend for extended periods
- Strong back and abdominal muscles
- Ability to work in all weather conditions, including extreme heat, cold, and precipitation
- Good hearing
- Ability to detect warning signals
- Ability to communicate effectively with coworkers and supervisors
- Basic comprehension of written and verbal instructions in English
- Basic communication skills, including speaking, writing, reading, and comprehending English
- Dependability
- Integrity
- Customer focus
- Empathy
- Active listening
- Responsiveness to ensure customer satisfaction
- Adaptability
- Attention to detail
- Ability to observe details
- Ability to promptly catch and rectify small mistakes
- Ability to deliver high-quality, accurate work
- Ability to create and participate in an inclusive environment
- Ability to value and respect diversity
- Ability to foster a sense of belonging for all individuals
- Team orientation
- Ability to identify with the larger team
- Ability to prioritize the collective success of the team
- Ability to clearly and articulately convey information to others in casual or informal situations
- Ability to understand that communication happens through verbal and nonverbal cues
- Ability to interpret body language accurately
- Ability to use body language appropriately
- Ability to recover from mistakes
- Ability to adjust easily to change
- Ability to sustain efforts despite difficulties, failure, or opposition
- Ability to conduct oneself in a manner consistent with organizational values, policies, and standards
- Commitment to integrity
- Commitment to ethical conduct
- Commitment to respect for diversity
- Ability to communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner
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