Domestic Violence Case Manager Co Location Erie County Sheriff's Office
$45,843–$53,685 year
On-siteBuffalo, New York, United States
Job Summary
Provide crisis intervention, case management, advocacy, and follow-up services to survivors of domestic violence and sexual assault within the Erie County Sheriff's Office jurisdiction. Deliver personal and criminal justice support during presentations at emergency departments, police precincts, and court proceedings. Facilitate linkages between law enforcement, the district attorney's office, and community agencies to reduce trauma and promote offender accountability. Assist with victim services for family violence and elder abuse cases while maintaining ethical boundaries and accurate records. Requires hospital on-call rotation of 48 to 96 hours monthly and a valid NYS driver's license.
Required Qualifications
- Bachelor's Degree or Master's degree from an accredited college and/or university in human services, public health, social work or related field, or equivalent experience
- A minimum of 6 months' relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work
- Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services
- Clear and calm judgment centered on survivors and ability to maintain ethical boundaries with clients
- Skilled in strategic and diplomatic collaboration
- Knowledge of practices and principles of empowerment
- A high degree of compassion, discretion and understanding for clients
- Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records
- Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment
- A valid NYS driver's license with a clean driving record and access to reliable automobile
- Some evening and/or weekend hours, as needed
- Hospital On-Call is required for this position outside of the regularly scheduled 40 hours per week
- A minimum of 48 on-call hours and a maximum of 96 on-call hours per month
Desired Qualifications
- relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work
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