Domestic Violence After Hours Practitioner
$15,900–$15,900 year
On-siteChermside, Queensland, Australia
Chermside, Queensland, AustraliaOn-sitePart Time$15,900–$15,900 yearEnterprise
Part TimeEnterprise
Job Summary
Assess immediate safety during domestic violence crises, conduct refuge intakes and risk assessments, and develop safety plans with residents. Provide emotional and practical support while managing after-hours calls and liaising with agencies like Queensland Police and Child Safety. Document case notes, respond to emergencies, and work independently while communicating with on-call leadership. This 24-hour on-call service includes a physical onsite 4-hour shift (4-8pm weeknights, 9am-1pm weekends) plus on-call availability. Female representation is required due to the nature of service delivery.
Required Qualifications
- Understanding of Domestic and Family Violence, including coercive control
- Confidence in making independent decisions in crisis situations
- Skills in risk assessment, safety planning, and crisis intervention
- Strong written communication and documentation abilities
- Capacity to build respectful relationships with women and children while maintaining boundaries
- Organisational skills to prioritise competing demands
- Proficiency in electronic client management systems and Microsoft Office
- Commitment to continuous learning and collaboration within a team
- A relevant tertiary qualification (or progress towards one) in Human Services, Social Work, Psychology, Behavioural Science, or a related discipline, or equivalent experience
- A current Queensland Driver Licence
- A current Blue Card (Working with Children Check) or the ability to obtain one
- Reliable internet access for on-call work
- Availability to work evenings and weekends, as well as participate in an on-call roster
- Knowledge and understanding of the effects of domestic and family violence on women and children and the ability to respond effectively
- A demonstrated skill in providing both practical and emotional support to women and children that displays an understanding of family interaction and child development (including developmentally appropriate activities)
- Demonstrated understanding and ability to undertake thorough risk assessments, particularly in relation to domestic violence, and undertake safety planning
- Demonstrated ability to participate as a member of a team with an ability to maintain appropriate records and communication that ensure continuity of client case management
- Demonstrated capacity to develop respectful relationships with women and children and the ability to assist them to mobilise their strengths and resources to achieve positive outcomes
- Ability to work under pressure and manage crises effectively
- Ability to work within the beliefs, mission, values and policies of UnitingCare Community and adhere to the provisions of the Workplace Health and Safety and other relevant Legislation as they apply to the region's services
- Female representation
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