Domestic Admission Advisor
$55,000–$60,000 year
HybridToronto, Ontario, Canada
Job Summary
Conduct daily outreach via phone, email, and text to promote the Bachelor of Commerce and MBA programs, guiding prospective domestic students through admissions, financial aid, and scholarship requirements. Manage an active lead pipeline through personal outreach and referrals, while tracking daily call volume, new applications, and document collection to meet quarterly and yearly enrollment targets. Navigate CRM systems to audit student statuses, implement re-engagement strategies for inactive leads, and report on recruitment strategy effectiveness to drive continuous improvement. Work evenings and weekends as needed within a hybrid schedule, supporting conversion activities and public outreach to secure enrollments.
Required Qualifications
- An undergraduate degree or equivalent combination of education and experience
- A minimum of 3-5 years of sales experience in college/university student recruitment or related fields
- proven customer service expertise
- Knowledge of or experience with Ontario's higher education system and financial aid processes
- Strong critical thinking, decision-making, and problem-solving abilities
- Proven goal orientation with demonstrated ability to meet and exceed sales targets
- Strong communication and interpersonal skills
- Ability to work evenings and weekends as required by business needs
- Excellent attention to detail and ability to manage multiple tasks and deadlines
Desired Qualifications
- phone sales/business development
- Proficiency in French
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- experience with CRM systems
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