Dog Daycare Attendant Shift Leader

Create effective daily room schedules, manage playroom assignments based on dog size and temperament, and handle check-in/out procedures including spa services and pass creation. Record health and behavioral notes in daily activity logs, prepare feedings and medications per parent requests, and maintain accurate inventory and front desk supplies. Process cash and credit transactions, generate invoices, conduct evening closing procedures, and answer the multi-line phone system while utilizing the SMILE, STORY, SATISFACTION framework for customer interactions. Provide verbal and written feedback to team members, communicate developmental needs to management, and lead internal and external customer service efforts.