DoD SkillBridge - Project Coordinator
RemoteVirginia, United States or New Hampshire, United States
Job Summary
Collect all necessary documentation and guide subcontractors through the suitability and credentialing processes for the Social Security Administration. Coordinate training session schedules between clients and contractors, ensuring timely communication and seamless appointment execution. Utilize Podio to document actions and track data while completing the e-QIP process, including fingerprint appointment coordination. Create and submit process and status reports as requested, perform quality control on documentation, and manage the candidate and subcontractor database. Monitor inboxes for daily communications, notify the point of contact for client issues, and issue annual compliance requirements. Work with Project Managers to uphold contractual requirements and suggest workflow improvements. This role operates under tight deadlines in a high-volume environment with reporting to a Project Manager.
Required Qualifications
- Active-duty U.S. Military Service Member who qualifies for participation in the DoD SkillBridge Program
- Bachelor's degree preferred (relevant experience may be considered in lieu of a BA)
- Proficient with Microsoft Office Suite, and Adobe Acrobat
- Minimum of 2 years of demonstrated Customer Service and administrative responsibility (e.g., call center, customer support)
- Ability to work cross functionally with other project management teams
- Extremely detail-oriented and well-organized
- Able to accurately resolve issues in a timely manner
- Ability to take initiative, work independently, and meet strict deadlines
- Strong communication and customer service skills required (oral and written)
- Excellent typing skills
Desired Qualifications
- Any experience with Accounts Payable/Accounts receivable or a Finance background is highly desirable
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