DoD SkillBridge: Customer Service Engineer I
$63,000–$72,000 year
On-siteDallas, Texas, United States
Job Summary
Service imaging equipment in the Dallas, TX area by installing, maintaining, and modifying Siemens' medical imaging systems at customer sites. Troubleshoot technical issues, perform routine maintenance, replace parts, and document service activities while delivering timely repairs and operator training. Manage financial performance within your territory, including revenue generation, expense control, and inventory management. Establish and maintain business relationships with customers and peers, and perform administrative duties accurately. You will work with controlled technology in accordance with US export control laws.
Required Qualifications
- Active-duty U.S. Military Members who qualify for the DoD SkillBridge Program
- Minimum high school diploma, Technical Degree or equivalent experience
- Must be proficient in the use of tools and service test equipment
- Must be able to work both individually and in an established team setting
- Valid driver's license
- Ability to drive independently day and night
- Good driving record
- Ability to lift 50lbs (floor to above waist/head)
- Ability to walk
- Ability to climb ladder/stepstool
- Ability to bend
- Ability to twist
- Ability to sit work
- Ability to squat work
- Ability to stand work
- Ability to perform high-reach
- Ability to perform fine grasping manipulation
- Good vision
- Ability to work alone
- Ability to travel and provide service in assigned geography
- Willingness to participate in an on-call rotation after training and certification
- Must be able to work with controlled technology in accordance with US export control law
Desired Qualifications
- 1-2+ Years of field service experience
- Knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
- Experience in testing, repairing and maintaining capital medical equipment
- Strong customer service and communication skills
- Ability to establish and maintain proper business relationships with customers and peers
- Experience performing necessary administrative duties accurately
- Customer Service Engineer Level based on prior experience
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