Document Production Associate - 1st Shift (Tuesday-Saturday 6:00am-3:00pm)
$34,507–$46,800 year
HybridColumbus, Ohio, United States
Columbus, Ohio, United StatesHybridFull Time$34,507–$46,800 yearMid LevelHigh School Or EquivalentPrintingEnterprise
Full TimeMid LevelHigh School Or EquivalentEnterprisePrinting
Job Summary
Utilize tracking software to assess job requests and manage the document production lifecycle, including intake, workflow coordination, and proofreading. Edit, convert, transcribe, and complete document production requests while performing quality assurance and troubleshooting basic software or hardware issues. Communicate with team members, leads, or clients regarding job concerns or deadline risks, and handle sensitive information with strict adherence to company and client policies. Meet contracted deadlines for service delivery while maintaining professional composure in a fast-paced environment.
Required Qualifications
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint)
- strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail
- good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills
- Ability to work overtime as needed
- Must be able to work sitting down most of the time
- Professional attire required
- Must complete a pre-employment background and drug screen
Desired Qualifications
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
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