Document Processor (Hybrid)
$34,426–$44,754 year
HybridEdmeston, New York, United States
Job Summary
Process incoming mail, faxes, and electronic documents including images, videos, and audio files from internal and external customers. Open envelopes, remove and sort contents, and review documents for accuracy and completeness. Prepare documents for scanning, scan verified files, and convert them to PDF format to fulfill customer needs. Operate and maintain scanning machines, securely store records, and discard obsolete files. Index documents by type for system release and distribute mail and packages throughout the office while picking up outgoing items. Retrieve documents as required by staff and assist customers with questions. Research checks and process return checks, multi-task under time-sensitive deadlines, and participate in special projects and mandatory trainings.
Required Qualifications
- GED
- Basic understanding of both underwriting and claims policies
- Knowledge of insurance documents and document classification categories
- Good organizational skills
- Attention to detail
- Good written and communication skills with ability to present to others
- Proficient personal computer skills, including electronic mail, routine databases, and word processing
- Good interpersonal skills
- Good customer service skills
- Ability to work professionally and effectively in a fast-paced team environment
- Ability to multi-task under time sensitive deadlines
- Able to view graphic images
- Market Range: 1 / 40 hours per week / Hybrid- 3 days in office
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