Document Management System Administrator
HybridHead, Punjab Province, Islamic Republic of Pakistan
Job Summary
Administer and maintain the Egnyte document management platform, managing folder structures, group memberships, access permissions, and security settings. Provision, modify, and remove user access while monitoring storage utilization, platform performance, and user activity. Configure and maintain Egnyte Secure & Govern, including data classification, sensitive content monitoring, governance policies, and compliance reporting. Support document migration projects from legacy storage, configure retention policies, and perform regular permissions reviews and governance audits. Investigate escalated document management issues, produce management reports on platform usage and compliance, and develop user training materials. Work with vendors to troubleshoot integrations with Microsoft 365, Outlook, Teams, and SharePoint, while assisting with the implementation of Egnyte AI and automation capabilities.
Required Qualifications
- Experience administering Document Management Systems, Enterprise Content Management or collaboration platforms such as Egnyte, SharePoint, M-Files or OpenText
- Strong understanding of information governance, records management, document lifecycle management, and document control principles
- Experience administering permissions, security groups, access controls, retention policies, and governance controls within enterprise platforms
- Knowledge of Microsoft 365, Entra ID, Single Sign-On and Multi-Factor Authentication
- Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders
- Excellent organisational skills, attention to detail, and ability to manage multiple priorities
Desired Qualifications
- Relevant certification in Egnyte, Microsoft 365, ITIL, Information Governance, Records Management or Information Security
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