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Mass General1 week ago

Document Management Clerk, Ambulatory

$41,205–$58,864 year

On-site · Haverhill, Massachusetts, United States

Type
Full Time
Level
Entry Level
Education
Associates Degree
Company size
Large
Industry
Healthcare Tech

Job Summary

As a Document Management Clerk, you will review, sort, and process incoming patient documentation from fax, email, mail, and internal systems; determine the appropriate placement of documents within the electronic medical record; scan and upload paper records into Epic and other electronic systems while maintaining accuracy and quality standards; organize and maintain both physical and electronic documents in accordance with organizational policies; ensure patient information is handled securely and confidentially at all times; respond to documentation and record requests from authorized healthcare professionals; track and monitor document workflows to ensure records are complete and up to date; collaborate with clinical and administrative teams to support efficient patient record management.

Required Qualifications

  • High School Diploma or equivalent required
  • Associate's Degree in Health Information Management preferred
  • 1–2 years of records management experience preferred
  • Epic experience strongly preferred
  • Knowledge of HIPAA regulations and health information management principles
  • Familiarity with medical terminology preferred
  • Strong attention to detail and ability to handle large volumes of documents accurately and efficiently
  • Excellent organizational, communication, and problem-solving skills
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$41k – $59k / yr

Document Management Clerk, Ambulatory · Mass General

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