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ACV AuctionsPosted 3 weeks ago

Document Management Administrator, Titles

$38,480,000–$38,480,000 year

On-siteBuffalo, New York, United States

Full TimeSenior LevelLarge

Job Summary

Receive, sort, and distribute incoming Titles and related paperwork from all delivery services. Scan batched Titles into Salesforce for clerking and prepare outbound FedEx shipments consistently throughout the day. Perform a complete quality check to ensure 99.6% accuracy on outgoing titles daily, identify and solve title-related problems through research and analysis, and perform outbound title bundling for maximum efficiency. Work through exceptions in Salesforce to update titles cases as needed. This role supports the dynamic Titles team to simplify and enhance the customer experience within ACV's digital marketplace for used vehicles.

Required Qualifications

  • High School or GED
  • 0 - 1 year(s) Relevant administrative experience
  • Ability to read, write, speak and understand English
  • Must be able to pay strong attention to detail
  • Must be able to think outside of the box
  • High attention to detail and strong organizational skills
  • Comfort working in a fast-paced, high-volume office setting
  • Demonstrated ability to take independent initiative
  • Ability to stand for extended periods of time and lift up to 30 lbs
  • Ability to perform a variety of duties/ movements including, but not limited to :sitting, standing, walking, reaching, lifting, bending, stooping, kneeling, finger dexterity, repetitive motions
  • Ability to work in office, with extensive safety precautions in place

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