Document Configuration Analyst
$38,100–$38,100 year
On-site · Liverpool, England, United Kingdom
Job Summary
Document Configuration Analyst role focusing on configuring, testing, and optimizing KCM-based document templates and workflows for insurance communications. Responsibilities include developing and maintaining document templates for policy documents, claims correspondence, and billing statements; gathering requirements with stakeholders; testing for accuracy, formatting, and regulatory compliance; integrating KCM with core insurance systems; ensuring templates comply with legal standards; and maintaining configuration documentation with end-user training. Required skills include experience with KCM or similar tools, template design, scripting (HTML/JavaScript), API/system integrations, and strong analytical, communication, and stakeholder-management abilities. Familiarity with insurance platforms (e.g., Transactor, Schemeserve, ICE, Acturis, SSP) is beneficial, and the role is based in Liverpool with hybrid working options. Grow with Acorn Insurance in Liverpool, UK.
Required Qualifications
- Proven experience in document configuration, automation, or content management
- Hands-on experience with Kofax Communications Manager (KCM) or similar document automation tools
- Proficiency in document template design, scripting, and rules-based document generation
- Knowledge of HTML, JavaScript, or other scripting languages used for document automation
- Experience working with APIs and system integrations is an advantage
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Detail-oriented with a focus on accuracy and compliance
- Ability to work independently and collaboratively in a fast-paced environment
- Familiarity with insurance systems (e.g., Transactor, Schemeserve, ICE, Acturis, SSP or other policy/claims management platforms) would be beneficial
- Experience in the insurance sector is highly preferred
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