Doctor's Assistant - Willing to Train!
On-siteFrisco, Texas, United States
Job Summary
Facilitate patient flow and assist the doctor in preliminary testing while verifying medical and vision insurances. Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT equipment and follow scripting for photos, visual fields, and visual activity. Effectively communicate with patients, doctors, and managers through phone, email, and in-person requests. Clean examination equipment including tonometer tips and perform general office duties assigned by the manager. Work full-time Monday through Saturday with availability for any shift within the 8am-5pm, 7am-2pm, and 8am-1pm schedule.
Required Qualifications
- High School Diploma or GED required
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
- Must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Must be able to lift 25 lbs
- Must be able to climb
- Must be able to drive
- Must be able to bend
- Must be able to stoop
- Must be able to reach
- Must be able to sit
- Must be able to stand
- Must be able to walk
- Must be able to grasp
- Must be able to write/typ
- Must be able to use technology
- Must be able to adjust focus
- Must be able to interact with all levels of employees in a courteous, professional manner at all time
- Must be able to create a positive work environment by being team-oriented and patient-focused
- Must be able to commit to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
- Must be able to work any shift within these hours
- Must be able to work a little earlier and/or later as needed
- Must be able to comply with all company policies and procedures including HIPAA
- Must be able to practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
- Must be able to facilitate patient flow
- Must be able to assist the doctor in preliminary testing
- Must be able to verify medical and vision insurances
- Must be able to effectively communicate with patients, doctors, and managers
- Must be able to answer inquiries through phone, email, and in-person requests
- Must be able to operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
- Must be able to follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
- Must be able to clean all examination equipment including tonometer tip
- Must be able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist
- Must be able to embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
- Must be able to work Monday-Thursday 8am-5pm, Friday 7am-2pm and Saturday 8am-1pm
- Must be able to work weekends
- Must be able to work schedule changes
- Must be able to work an extended schedule
- Must be able to travel to other locations
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
- Excitement to learn and grow
- Strong customer service skills
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