Doctor's Assistant - Willing to Train!
On-siteFrisco, Texas, United States
Frisco, Texas, United StatesOn-siteFull TimeHigh School Or EquivalentHealthcareMedium
Full TimeHigh School Or EquivalentMediumHealthcare
Job Summary
Facilitate patient flow and assist the doctor in preliminary testing while verifying medical and vision insurances. Operate optical equipment including manual lensometers, autorefractors, and retinal cameras to perform initial exams. Answer inquiries through phone, email, and in-person requests, and clean examination equipment including tonometer tips. Effectively communicate with patients, doctors, and managers to deliver great medical support.
Required Qualifications
- High School Diploma or GED required
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
- Must be able to lift, carry, push, and pull items up to 25 lbs
- Strong fine motor skills and full use of hands
- Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
- Ability to adjust focus
- Must be able to lift 25 lbs
- Must be able to carry 25 lbs
- Must be able to push 25 lbs
- Must be able to pull 25 lbs
- Must be able to bend
- Must be able to stoop
- Must be able to reach
- Must be able to walk 75% of the time
- Must be able to sit 50% of the time
- Must be able to stand 50% of the time
- Must be able to grasp
- Must be able to write/typ
- Must be able to use technology
- Must be able to drive occasionally
- Must be able to climb occasionally
- Must be able to work weekends
- Must be able to work schedule changes
- Must be able to work an extended schedule
- Must be able to work any shift within hours Monday-Thursday 8am-5pm, Friday 7am-2pm and Saturday 8am-1pm
- Must be able to work earlier and/or later as needed
- Must be able to work a variety of physical activities
- Must be able to effectively perform essential job functions
- Must be able to comply with all company policies and procedures including HIPAA
- Must be able to practice urgency at all times
- Must be able to interact with all levels of employees in a courteous, professional manner at all time
- Must be able to create a positive work environment by being team-oriented and patient-focused
- Must be able to commit to work hours that meet the needs of the business
- Must be able to facilitate patient flow
- Must be able to assist the doctor in preliminary testing
- Must be able to verify medical and vision insurances
- Must be able to effectively communicate with patients, doctors, and managers
- Must be able to answer inquiries through phone, email, and in-person requests
- Must be able to operate manual lensometer
- Must be able to operate auto-lensometer
- Must be able to operate autorefractor/keratometer
- Must be able to operate retinal camera
- Must be able to operate visual field equipment
- Must be able to operate GDX
- Must be able to operate OCT
- Must be able to follow scripting for testing equipment
- Must be able to clean all examination equipment including tonometer tip
- Must be able to build relationships with all patients
- Must be able to deliver great medical support
- Must be able to handle a wide range of duties
- Must be able to use optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist
- Must be able to provide great medical support
- Must be able to be team-oriented
- Must be able to be patient-focused
- Must be able to work in a standard office or clinical setting
- Must be able to travel to other locations
- Must be able to carry out essential job duties and responsibilities
- Must be able to have availability to work any shift within hours
- Must be able to have a favorable result on Background Check
- Must be able to have excitement to learn and grow
- Must be able to have strong customer service skills
- Must be able to have basic computer skills
- Must be able to have proficient in Microsoft Excel
- Must be able to have proficient in Microsoft Word
- Must be able to have proficient in Microsoft PowerPoint
- Must be able to have proficient in Microsoft Outlook
- Must be able to have previous medical office experience
- Must be able to have previous ophthalmic experience
- Must be able to have a smile to share
- Must be able to be an equal opportunity/affirmative action employer
- Must be able to be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Desired Qualifications
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
- Excitement to learn and grow
- Ability to interact with all levels of employees in a courteous, professional manner at all time
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Ability to embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
- Ability to practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
- Ability to clean all examination equipment including tonometer tip
- Ability to follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
- Ability to operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
- Ability to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist
- Ability to assist in providing a world class Total Patient Experience
- Ability to be able to handle a wide range of duties
- Ability to be able to use optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist
- Ability to be able to provide great medical support
- Ability to be able to build relationships with all patients while delivering great medical support
- Ability to be able to practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
- Ability to be able to consistently create a positive work environment by being team-oriented and patient-focused
- Ability to be able to commit to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
- Ability to be able to work in a standard office or clinical setting
- Ability to be able to travel to other locations may be required to carry out essential job duties and responsibilities
- Ability to be able to have a favorable result on background check as required by state
- Ability to be able to provide proof of identity and right to work in the United States
- Ability to be able to have previous medical office experience
- Ability to be able to have previous ophthalmic experience
- Ability to be able to have a smile to share
- Ability to be able to be an equal opportunity/affirmative action employer
- Ability to be able to be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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