Dock Supervisor
On-siteLewiston, Maine, United States
Job Summary
Lead and direct dock employees by setting targets, monitoring performance, and providing coaching and counseling. Manage an efficient, clean, and safe LTL operation through dock planning, schedule revisions, and equipment assignment for trailers and tractors. Enforce compliance with company policies, safety rules, and government regulations while administering assigned portions of the Service Center Business plan. Review and revise schedules to increase efficiencies and lower costs, ensuring all paperwork is handled timely and correctly. Responsible for proper communication to customers via phone, fax, or email and meeting all assigned KPIs. Requires strong leadership skills to hire, coach, counsel, train, and terminate employees. Must work an average of 50 hours per week, including nights, weekends, and any weather conditions.
Required Qualifications
- High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background
- Bachelor Degree preferred
- Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred
- Prior management, dispatch and dock experience required, preferably in LTL trucking industry
- Must be knowledgeable of local metropolitan area
- Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees
- Team building and interpersonal skills
- Possess excellent verbal, written and listening communication skills
- Excellent planning and organization skills
- Must have good computer skills (AS/400 & MS Office a plus)
- Must have strong work ethic and good problem solving skills
- Must be willing to work 50 hours/week average
- Must be able to work any shift including nights and/or weekends and in any weather condition
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
- Must be able to comply with all company policies, rules, procedures and Code of Conduct
- Must be able to interact well with others
- Must be able to work independently, or in a team setting
- Must be capable of working under tight time constraints in a high volume environment with multiple priorities
- Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be authorized to work in the United States
Desired Qualifications
- Bachelor Degree preferred
- Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred
- Must have good computer skills (AS/400 & MS Office a plus)
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