Dock Master
$72,800–$79,040 year
On-siteLos Angeles, California, United States
Job Summary
Oversee daily marina operations, manage slip assignments and vessel records, and serve as the primary point of contact for residents, guests, vendors, and contractors. Conduct routine inspections of docks, slips, and safety equipment to identify maintenance needs, coordinate repairs and vendor services, and monitor utility usage. Enforce marina rules and safety requirements while responding promptly to resident concerns and operational emergencies. Generate weekly occupancy summaries, waitlist reports, and revenue logs for leadership. Collaborate with Community Management and Maintenance to support capital projects and ensure regulatory compliance. Perform dockside duties as needed, including boarding vessels and operating marina equipment. This onsite role requires five days per week in varying weather conditions.
Required Qualifications
- High school diploma or general education degree or equivalent
- Three years of related experience and/or training
- Knowledge of marina operations, docking procedures, vessel handling practices, and slip management
- Knowledge of marina-applicable federal, state, and local regulations, safety standards, emergency response procedures, and environmental compliance requirements
- Knowledge of preventative maintenance practices related to docks, piers, utilities, and marina infrastructure
- Knowledge of customer service principles and luxury hospitality standards
- Skilled in coordinating multiple priorities, vendor activities, and operational tasks in a fast-paced environment
- Skilled in identifying maintenance needs, safety hazards, and operational issues and coordinating timely resolution
- Skilled in maintaining accurate records, inspections, incident reports, and marina documentation
- Ability to communicate effectively both verbally and in writing
- Ability to respond effectively and calmly to emergencies, changing conditions, and operational challenges
- Must be able to stand for extended periods of time
- Must be able to lift or carry items weighing up to 75 pounds
- Must be able to climb ladders, board vessels, balance on floating docks, stoop, kneel, crouch, bend, and reach while performing assigned duties
- Must be able to use hands and fingers to operate tools, equipment, dock lines, controls, and office equipment requiring fine and gross motor skills
- Must be able to reach with hands and arms above shoulder level and below the waist as needed to perform job duties
- Must be able to operate a computer, keyboard, mouse, handheld devices, radios, and other office or marina equipment
- Must be able to read printed materials, computer screens, gauges, labels, and other visual displays
- Must be able to hear conversations, alarms, warning signals, and radio communications, and detect odors that may indicate hazardous or unsafe conditions, including fuel spills, smoke, or equipment malfunctions
- Must be able to work near water and around moving vessels while maintaining situational awareness and safe work practices
- This is an onsite role requiring work at the marina five days per week
- The marina is an outdoor environment requiring work in varying weather conditions, including heat, cold, wind, rain, and prolonged exposure to sunlight
- Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires
- A valid driver's license is preferred; candidates without a license will be provided a liability waiver, as applicable
Desired Qualifications
- Valid driver's license
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