Doc Mgmt Associate
$33,280–$38,002 year
On-siteMadison Heights, Michigan, United States
Job Summary
Sort, track, and process incoming mail by scanning counts, performing daily box counts, and entering data into the system of record with strict accuracy. Validate documents, verify signatures, and maintain logs for tracking, billing, reconciliation, and production goals. Support quality control, assist with USPS pickups, document storage, supply distribution, and minor equipment maintenance. Move boxes weighing up to 30 lbs and perform related clerical tasks in a traditional office environment. This role requires regular attendance, standard business hours, and occasional overtime or weekend shifts. KPI metrics track task completion and error rates. Experience with enterprise management software and Microsoft Excel is required.
Required Qualifications
- High School diploma or equivalent
- Regular and predictable attendance
- Strong communication skills, both verbal and written
- Analytical and problem-solving abilities
- Ability to work independently and collaboratively in a fast-paced environment
- Strong organizational skills with attention to detail
- Ability to manage multiple priorities
- Adaptability and flexibility
- Commitment to continuous learning and professional development
- Commitment and ability to cultivate a diverse and inclusive work environment
- Experience with Enterprise management software
- Ability to work well with others and communicate effectively, both verbally and written, in a team environment
- Experience with Microsoft Office Suite, with focus on Excel
- Ability to lift, carry, push, pull, or otherwise move objects weighing up to 30lbs
- Close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting
Desired Qualifications
- Experience in title, mortgage, or financial industry
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