DMV – Examiner I Driver License - Carrboro
On-siteCarrboro, North Carolina, United States
Job Summary
Conduct driver license and identification card testing and evaluation for applicants by verifying identity, eligibility, and residency documentation. Administer required driving tests to determine applicant competence for operating motor vehicles on public streets. Process license issuance tasks including collecting fees, securing digitized facial images for state databases, and preparing Temporary Driving Certificates. Question and enroll applicants in adjunct service programs such as organ donor registration and voter registration while capturing court-ordered information. Provide clear testing instructions and render courteous, professional services to applicants of all backgrounds.
Required Qualifications
- Demonstrated ability explaining policy, procedure and/or laws
- Proficiency with Microsoft applications or mainframe databases
- Skill in retrieving and entering data within a computerized database or system
- Working knowledge of evaluation of information or documents and making determinations based on that evaluation
- Experience completing and/or maintaining records and reports
- Experience with collection and disbursement of cash, including knowledge of banking processes
- Ability to maintain sufficient and acceptable security clearances
- Ability to give clear testing instructions to applicants
- Ability to exercise discretion, diplomacy, and tact in the performance of tasks
- Ability to render courteous and professional services to persons of all socio-economic levels and ethnic backgrounds
- Ability to gather and summarize data for reports
- Must be able to administer the N.C. Commercial Driver License (CDL) skills test
- Possession of a N.C. Commercial Driver's License
- Must have a valid N.C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle related offense and no more than 5 active points
- High school or General Educational Development (GED) diploma
- Demonstrated possession of knowledge, skills, and abilities gained through at least two years of clerical, administrative, or paraprofessional experience involving the resolution of varied public contact situations which include interviewing and/or explaining information in considerable detail
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