Divisional Director of Catering
$80,000–$90,000 year
On-siteCleveland, Ohio, United States
Job Summary
Communicate the divisional vision and strategy for catering excellence, revenue growth, and profitability across nearly 50 university campuses. Establish consistent service standards, best practices, and operating systems while identifying new business opportunities and innovative ways to expand catering services. Coach, mentor, and develop campus catering directors, building a connected, collaborative community through training, tools, and career pathways. Define exceptional higher education catering standards, build strong relationships with university leaders and partners, and provide strategic support for high-profile events ranging from campus functions to presidential receptions. Partner with culinary leaders to develop creative, seasonal menus and establish benchmarks for food quality, presentation, and event execution. Develop divisional pricing strategies and financial benchmarks, using data and KPIs to drive revenue growth while maintaining disciplined food, labor, and operating costs.
Required Qualifications
- 7-10 years of progressive leadership experience in catering, hospitality, conference services, events, or large-scale food service
- Experience leading complex, high-volume or multi-unit catering operations and high-profile events
- Strong financial acumen, including budgeting, forecasting, pricing, and operational analysis
- A proven ability to develop leaders and build high-performing teams
- Exceptional communication, presentation, relationship-building, and organizational skills
- A passion for culinary creativity, hospitality, and delivering memorable guest experiences
- The ability to lead through influence, collaborate across functions, and inspire teams across multiple locations
- Bachelor's degree
- experience in higher education
- experience in cultural institutions
- experience in luxury hospitality
- experience in convention/event venues
- experience in other complex hospitality environments
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