District Manager - Zales - Georgia Area
On-siteZales, Bloke, Republic of Slovenia
Job Summary
Lead a multi-unit district by supervising 8-16 store managers, conducting regular site visits to monitor operations, and implementing action plans to drive results. Manage talent acquisition, development, and retention while ensuring compliance with risk management initiatives and company policies. Analyze operating and financial results against budgets, interpret data to create improvement plans, and resolve customer complaints and legal issues. Travel up to 80% of the time for business purposes with a 24/7 on-call requirement. Requires a Bachelor's degree, 5+ years of experience, and proficiency in MS Office and Signet systems.
Required Qualifications
- Bachelor's Degree
- Valid Driver's License
- Proof of insurability
- Diamond Council of America (DCA) certified
- At least 5 years relevant experience
- Multi-site business operations experience
- Recent 2+ years' experience managing a multi-site team
- Minimum 4 years' management experience leading department including hiring, developing, motivating, and directing people as they work
- Ability to lead others to implement strategies and processes to accomplish business results
- Demonstrated enthusiasm and commitment to change processes
- Ability to understand operational and financial reports and interpret data to create improvement plans
- Computer literate with advanced proficiency in MS Office and other related business, technology, and communication tools
- Advanced presentation skills to train, develop and engage their direct reports in-person as well as a virtually
- Strong interpersonal skills to build relationships of trust and respect with their direct reports and business partners
- Strong problem solving and conflict management skills to support internal and external customers
- Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text
- Bilingual skills
- Travel up to 80% of the time for business purposes
- Flexibility
- On call 24 hours a day, seven days a week
- A flexible working style and an ability to work independently and with teams
- Ability to maintain a high level of confidentiality
Desired Qualifications
- Familiar with pertinent software applications such as Reflexis and Workday
- Preference will be given to candidates that are Diamond Council of America (DCA) certified
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