District Manager
On-siteBig Spring, Texas, United States
Job Summary
Oversee entire restaurant operations for multiple locations, managing financial performance, product production, inventory, personnel, sales, and marketing. Ensure all PRIDE systems and routines are incorporated into daily operations while enforcing operational guidelines set by the owner and franchisor. Develop and achieve the restaurant's game plan by collaborating with the Director of Operations, ensuring guest service meets company standards and resolving customer complaints promptly. Manage multi-unit restaurant P&L to optimize profit, controlling COGS, labor, and controllable expenses. Train and develop assistant managers and hourly employees through orientations, ongoing feedback, and performance reviews to maximize morale, productivity, and efficiency. Maintain positive relationships with management teams to foster a cooperative climate conducive to meeting established location goals.
Required Qualifications
- Time management skills
- Good communication skills
- Ability to make final decisions on matters of importance
- Knowledge of PRIDE systems and routines
- Ability to develop and achieve a restaurant's game plan
- Ability to manage multi-unit restaurants P & L
- Ability to control COGS, Labor, and Controllables
- Ability to manage and optimize staff schedules for day parts and sales volumes
- Ability to train, develop, and conduct performance reviews for managers and hourly employees
- Ability to work with local chambers and schools to increase restaurant sales
- Ability to ensure guest service meets company standards
- Ability to resolve customer complaints and ensure customer satisfaction
- Ability to foster a cooperative and pleasant working climate to maximize employee morale, productivity and efficiency
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