Distribution Center Outbound Operations Supervisor
$70,000–$70,000 year
On-siteLaurel, Maryland, United States
Job Summary
Supervise outbound shipping activities by instructing employees on pulling, sorting, packing, and loading procedures while monitoring progress and troubleshooting issues. Design and maintain truck yard organization for trailers, housekeeping, and safety protocols, ensuring adherence to security rules and cost-saving initiatives. Lead warehouse associates in resolving shipping errors, scheduling peak period coverage, and reconciling nightly truck loads. Implement efficient protocols for shuttle orders and factory returns, fostering a culture of engagement and problem-solving to drive operational efficiency.
Required Qualifications
- High School Diploma, general education degree (GED) or equivalent combination of experience and education
- 1+ years' experience within a distribution center or similar environment
- Ability to comply with all safety requirements pertaining to job functions and general Distribution Center safety requirements
- Strong interpersonal skills
- Ability to develop and maintain cooperative working relationships with others
- Strong organizational skills detail oriented
- Ability to use good judgment in order to carry out detailed instructions
- Basic computer skills
- Must be capable of lifting/moving heavy items up to 60 lbs
- Must be forklift and pallet jack certified
Desired Qualifications
- 2+ years' experience within a distribution center or similar environment
- 1+ year's proven experience in a managerial role and/or leading teams
- Experience with Lean Six Sigma methodologies and tools
- Diverse experience (especially within automotive or retail distribution centers)
- Proven experience performing various quality functions (inspection, control, assurance, audits)
- Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.)
- Customer-centric spirit and task-execution
- Enthusiasm for data, analysis, and providing simple insights
- Passion for solving complex challenges
- Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly
- Test-and-learn mentality and agile way of working to improve team products
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