Distribution Center General Manager of Operations
On-siteSalt Lake City, Utah, United States
Job Summary
Lead the distribution center management team by developing production plans, allocating staffing, and establishing safety protocols as the top priority. Manage the P&L, maximize productivity to meet budgeted targets, and oversee inventory controls to prevent shrinkage and errors. Drive process improvements using Lean principles and Six Sigma to optimize operations, while partnering with senior leadership on network projects to reduce logistics costs. Develop salaried and hourly staff through coaching and training to ensure they meet safety standards, customer service levels, and engagement goals. Monitor operational policies for efficient order processing and maintain effective communication across all functions.
Required Qualifications
- Four-year degree or equivalent experience
- 5 years' experience handling inventory/operational tasks
- 5 years' management experience in a Distribution Center / Fulfillment Center environment
- Demonstrated leadership ability, with the ability to engage and motivate others
- Excellent communication, interpersonal and organizational skills
- Good reasoning, conflict-management, and analytical and problem-solving skills
- Experience with activity-based performance metrics, process improvement, and Lean thinking with a track record of delivering 'best in class' operations and performance
- A working knowledge of OSHA and DOT regulations
- HS Diploma or equivalent required
- Bachelors degree preferred or comparable experience in a Service Manager or Distribution Center/Warehouse Manager role
- Experience managing and improving operational P&L performance in the area of distribution management and logistics
- Organizational skills, with the demonstrated ability to multi-task
- Ability to make decisions using strong analytical and problem solving skills
- Ability to use computer systems effectively to analyze and drive asset protection and business development
- Ability to build teams, manage conflicts, develop personnel to assume higher levels of responsibility
- The ability and willingness to delegate
- Unquestioned values, judgment and integrity
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers/vendors
- Must be able to bend, twist, stretch, push, pull carry and lift up to 60 lbs
- Should be comfortable standing and or walking for up to 12 hours
- Able to operate powered industrial equipment including walkies, reach truck, stand ups
- Must remain alert to audible and visual safety signals in a fast-paced environment
- Willingness to relocate for future growth opportunities
Desired Qualifications
- Bachelors degree preferred or comparable experience in a Service Manager or Distribution Center/Warehouse Manager role
- Great communication skills and the ability and desire to manage a team
- A willingness to learn and being able to go above and beyond is a must
- Love the hustle
- Be a solution focused leader and able to pivot when changes are needed
- Are operationally focused, but care about Employee Engagement and Talent Development
- Have a constant eye on Sales and Profit Quota
- Want to join a team where you can learn and grow your career
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