Distribution and Fulfillment Manager
On-siteHudson, Ohio, United States
Job Summary
Lead and oversee distribution and fulfillment operations across the North American network, establishing standardized operating procedures and warehouse standards to ensure accurate order fulfillment and efficient inventory flow. Develop distribution strategies, KPIs, and dashboards to improve order accuracy, fulfillment cycle time, and cost efficiency while driving continuous improvement through Lean methodologies. Manage warehouse infrastructure, safety programs, and third-party logistics providers by monitoring service-level agreements and conducting performance reviews. Build team capabilities through training, competency development, and operational coaching. Occasional overnight travel is required (1-10%); additional and non-standard hours may be required.
Required Qualifications
- 5+ years of progressive experience in distribution, warehousing, logistics, or supply chain operations, including responsibility for large-scale or multi-site distribution networks
- Proven experience leading and developing high-performing teams, including geographically dispersed employees and cross-functional partnerships
- Experience developing and implementing Standard Operating Procedures (SOPs), process improvements, and operational controls
- Experience managing third-party logistics (3PL) providers, vendor relationships, and supplier performance
- Strong knowledge of warehouse operations, order fulfillment, inventory management, distribution best practices, service-level performance, and operational KPIs
- Experience utilizing Warehouse Management Systems (WMS), ERP platforms, inventory management software, and fulfillment technologies to optimize inventory visibility and order execution
- Proven ability to manage multiple priorities and thrive in a fast-paced, results-driven environment while balancing strategic initiatives with day-to-day operational execution
- Excellent verbal, written, and interpersonal communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization
- Strong organizational skills with exceptional attention to detail and a continuous improvement mindset
- Demonstrated accountability, sound judgment, and a commitment to safety, operational excellence, and customer service
- Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Desired Qualifications
- Professional certifications such as APICS/ASCM (CSCP/CLTD), Lean Six Sigma Green or Black Belt, or relevant supply chain or operations certifications
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