Dispute Resolution & Compliance Associate (Entry-Level)
$34,362–$53,290 year
RemoteArizona, United States or Washington, United States
Job Summary
Assist with complaints received through the CFPB, Attorney General, Better Business Bureau, and other agencies by reviewing, researching, and responding to consumer disputes accurately and promptly. Process written disputes, including identity theft claims, via electronic, EOSCAR, FAX, mail, and email channels. Support requests for credit deletion and release of liability while batch processing documents and disputes into appropriate files. Email and telephone clients regarding investigation initiation, dispute resolution, or documentation requests. Work remotely from Washington, Idaho, Arizona, or Oregon, 40 hours a week Monday through Friday from 7:00 am to 4:00 pm PST.
Required Qualifications
- High School diploma or GED
- Strong prioritization and organization skills to handle multiple job responsibilities, competing priorities, and meet deadlines
- Great written and verbal communication skills
- Strong attention to detail
- Must live in Washington, Idaho, Arizona, or Oregon
- Must be able to conduct virtual interviews on video
- Must complete a required identity verification process
Desired Qualifications
- Creating reports utilizing Excel
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