Dispatching/Scheduling - Customer Service
$41,600–$41,600 year
Hybrid · Naples, Florida, United States or Bonita Springs, Florida, United States
Naples, Florida, United States or Bonita Springs, Florida, United StatesHybridFull Time$41,600–$41,600 yearMid LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Dispatch and schedule Independent Service Providers (ISPs) across the U.S.; act as the primary contact via phone, email, text, and chat; track, update, and close work orders; ensure services meet SLAs; onboard new providers and manage documentation; problem-solve in real time and escalate when needed; multi-task across systems and team updates while maintaining clear notes for cross-team coordination.
Required Qualifications
- High school diploma or GED
- 1–2 years of customer service experience
- Comfortable with computers and learning new systems
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