Dispatcher
On-site · Muskegon, Michigan, United States
Muskegon, Michigan, United StatesOn-siteFull TimeMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Dispatcher role providing emergency and non-emergency dispatch for PMT medical and transportation staff; requires EMD training within 6 months, strong map-reading, radio communication, and CAD data-entry skills; responsibilities include staffing, scheduling overtime, giving pre-arrival instructions, and maintaining calm, professional interaction with callers under high-stress conditions; located in Muskegon, MI, with full-time night shifts and potential for advancement in an ALS ambulance service.
Required Qualifications
- EMD training and certification within six (6) months of hire
- Valid State of Michigan motor vehicle operating license, with continued safe driving record
- Keyboard and typing skills
- Map reading ability
- Familiar with FCC rules and regulations of the job
- Ability to monitor and speak clearly over the radio
- Ability to handle and control phone calls with panicked or angry callers calmly and professionally
- Physical ability to do the job as defined below as it pertains to CAD usage
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