Dispatcher
On-siteSherman, Mississippi, United States
Job Summary
Manage dispatch schedules for assigned drivers and outside carriers while receiving and processing incoming customer calls. Communicate with internal and external customers to resolve issues, provide excellent service, and offer indirect driver supervision. Track driver attendance, interpret work rules for disciplinary issues, and set up DOT physicals and appointments. Create sales releases, load planning sheets, driver communications, and equipment reports using the company system, ensuring all paperwork deadlines are met. Utilize Microsoft Word, Excel, and Outlook to support position functions. This role requires experience in transportation or logistics and knowledge of DOT traffic regulations within a fast-paced environment.
Required Qualifications
- Experience in transportation or logistics
- Knowledge of traffic regulations concerning DOT
- Ability to work in a fast-paced, ever changing work environment
- Working knowledge of Microsoft Word, Excel, and Outlook
- Excellent written and communication skills/customer service skills
- Strong attention to detail and organization skills
- Ability to effectively manage multiple projects to completion, according to schedule
- Above average computer skills
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