Dispatcher
$55,000–$75,000 year
On-siteClifton Park, New York, United States
Job Summary
Dispatch technicians for residential service calls and installations, prioritizing jobs based on urgency, skillset, and location. Communicate with customers regarding appointment updates and expectations while coordinating emergency calls and allocating resources efficiently. Monitor technician progress and adjust schedules in real time, maintaining accurate service records to support smooth operations. This role requires a high school diploma or GED, strong communication skills, and experience with dispatching software; ServiceTitan is a plus. Located in Albany, NY, Reimer Home Services offers competitive pay, comprehensive health benefits, and ongoing training for this fast-paced HVAC, plumbing, and electrical services team.
Required Qualifications
- High school diploma or GED
- In-person at our Albany, NY branch
Desired Qualifications
- Dispatching, scheduling, or administrative experience preferred
- Experience with dispatching software; ServiceTitan is a plus
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