Dispatcher | Ready Mix Concrete - Colorado Springs CO
On-siteColorado Springs, Colorado, United States
Job Summary
Answer incoming calls and communications, juggling multiple orders, schedules, and priorities to coordinate with plant managers, drivers, and sales teams for timely concrete deliveries. Monitor performance metrics, identify operational improvements, and resolve delivery or quality issues while upholding safety regulations and company policies. Lead by example to set standards for professionalism and teamwork within the Central Dispatch team, fostering collaboration with customers, suppliers, and internal staff. Participate in team meetings and contribute to strategic planning and process enhancements.
Required Qualifications
- Willingness to undergo SRM's pre-employment screenings
- Ability to work in a high-volume office setting with frequent communication across multiple locations
Desired Qualifications
- Experience in dispatch, logistics, or customer service
- Quick to learn new systems and technology
- Proficiency with Microsoft Office and dispatch/logistics software
- Leadership experience
- Analytical thinker who embraces challenges and seeks continuous improvement
- Commitment to safety, quality, and operational excellence
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