Dispatcher
$150,000–$200,000 year
On-siteAustin, Texas, United States
Job Summary
Own and execute branch administrative operating systems to support efficient daily business operations. Manage Accounts Receivable (AR) tracking, collections follow-up coordination, and Accounts Payable (AP) workflow including invoice routing and payment status visibility. Coordinate new customer onboarding, vendor setup packets, and hiring support processes while tracking training, certifications, and DISA drug testing schedules. Dispatch and schedule operators, drivers, and riggers daily; acquire routes and permits for oversized vehicles; and receive inbound calls for sizing, scheduling, and booking. Gather and process employee timecards daily, submit payroll readiness data, and maintain branch office systems, filing structures, and records retention practices. Coordinate travel logistics and scheduling support for branch personnel.
Required Qualifications
- High school diploma or GED
- Associate's or bachelor's degree in Business, Accounting, Operations, Human Resources, or related field
- Minimum 3+ years of experience in office operations, branch administration, accounting support, business coordination, or related administrative/operations role
- Demonstrated experience supporting Accounts Receivable (AR), Accounts Payable (AP), invoicing, billing, or financial tracking processes
- Experience coordinating multiple priorities simultaneously in a fast-paced environment with changing demands
- Strong working knowledge of Microsoft Office Suite, especially Excel, Outlook, Word, and Teams
- Strong organizational skills with the ability to manage deadlines, documentation, and follow-through with minimal supervision
- High attention to detail and commitment to accuracy in financial, personnel, and compliance records
- Professional communication skills with the ability to interact effectively with employees, leadership, customers, and vendors
- Ability to maintain confidentiality and handle sensitive employee, financial, and company information appropriately
- Demonstrated problem-solving skills and ability to improve processes through discipline and initiative
- Ability to pass pre-employment screening and meet company hiring requirements
- Alignment with ProLift's culture of accountability, teamwork, respect, urgency, and service
Desired Qualifications
- Associate's or bachelor's degree in Business Administration, Accounting, Finance, Human Resources, or related field
- Experience in construction, industrial services, rigging, transportation, logistics, or field service environments
- Experience using ERP/accounting systems such as Vista, QuickBooks, SAP, Oracle, or similar platforms
- Experience with onboarding, hiring coordination, benefits administration, or HRIS systems
- Experience managing customer setup packets, vendor compliance documentation, COIs, lien waivers, or contract support documentation
- Experience coordinating travel logistics for field teams or multi-location personnel
- Knowledge of wage/hour documentation, payroll support processes, or timesheet controls
- Experience scheduling or tracking safety compliance requirements such as DISA, drug testing, certifications, or recurring training
- Advanced Excel skills including reporting, formulas, pivots, and tracker creation
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