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NextechPosted 25 months ago

Dispatcher

$39,520–$39,520 year

On-siteDenton, Texas, United States

Full TimeMedium

Job Summary

Coordinate real-time dispatch boards and manage service requests to align technicians and customers. Communicate schedule updates and customer needs while tracking service history and verifying check-ins. Ensure technicians have correct parts and purchase orders by collaborating with regional managers to clear new calls. Manage daily scheduling, data entry, and internal support for your assigned region. This office-based role requires continuous computer operation and sitting for up to eight hours.

Required Qualifications

  • Previous dispatch experience
  • service industry experience
  • High-level computer skills
  • Excel skills
  • Excellent organizational skills
  • Time-management skills
  • Strong sense of urgency
  • Ability to prioritize tasks
  • Top-notch communication skills
  • Written communication skills
  • Verbal communication skills
  • Team-first attitude
  • Solution-focused mindset
  • Ability to thrive in a fast-paced environment
  • Ability to thrive in a deadline-driven environment
  • Detail-oriented focus
  • Accuracy focus
  • Follow-through ability
  • Ability to continuously work in an office environment
  • Ability to operate a computer
  • Ability to operate office productivity machinery
  • Ability to sit at a computer for up to 8 hours
  • Ability to alternate between sitting and standing
  • Vision
  • Hearing
  • Ability to twist
  • Ability to talk
  • Ability to lift up to 15 lbs
  • Ability to walk
  • Ability to lift
  • Ability to carry
  • Ability to reach
  • Ability to kneel
  • Ability to push/pull
  • Ability to bend
  • Ability to crouch

Desired Qualifications

  • service industry preferred

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