Dispatcher
$39,520–$39,520 year
On-siteDenton, Texas, United States
Denton, Texas, United StatesOn-siteFull Time$39,520–$39,520 yearMedium
Full TimeMedium
Job Summary
Manage real-time dispatch boards and coordinate daily schedules to ensure technician and customer alignment. Communicate service updates, schedule changes, and IVR compliance to field teams while tracking service history in the database. Verify technician check-ins, confirm parts availability, and collaborate with Regional Service Managers to clear and schedule new calls. Handle data entry, purchasing, and internal support for your assigned region. This office-based role requires continuous computer operation, up to 8 hours of sitting, and the ability to alternate between sitting and standing.
Required Qualifications
- Previous dispatch experience
- service industry experience
- High-level computer skills
- Excel skills
- Excellent organizational skills
- Time-management skills
- Strong sense of urgency
- Ability to prioritize tasks
- Top-notch communication skills
- Written communication skills
- Verbal communication skills
- Team-first attitude
- Solution-focused mindset
- Ability to thrive in a fast-paced environment
- Ability to thrive in a deadline-driven environment
- Detail-oriented focus
- Sharp focus on accuracy
- Follow-through capability
- Ability to continuously work in an office environment
- Ability to operate a computer
- Ability to operate office productivity machinery
- Ability to sit at a computer for up to 8 hours
- Ability to alternate between sitting and standing
- Vision
- Hearing
- Ability to twist
- Ability to talk
- Ability to lift up to 15 lbs
- Ability to walk
- Ability to lift
- Ability to carry
- Ability to reach
- Ability to kneel
- Ability to push/pull
- Ability to bend
- Ability to crouch
Desired Qualifications
- service industry preferred
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