Dispatcher
$49,920–$54,480 year
On-site · Burlington, Ontario, Canada
Job Summary
Dispatcher responsible for dispatching service technicians to customer car wash facilities, routing technicians to service calls, and managing technician schedules to prevent or rectify service disruptions. Requires interaction with customers to provide support on products/services, responding to disruptions, generating quotes for repairs, coordinating warranty work, and coordinating daily tasks. Must review dispatch boards, monitor open tickets, and be able to work rotating weekends. Ideal candidate possesses strong communication, problem-solving, and organizational skills, with proficiency in MS Office and the ability to work independently in a fast-paced environment; French Canadian language ability is required.
Required Qualifications
- High School Diploma or equivalent
- Customer service experience
- Ability to speak French Canadian
- Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
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