Dispatcher
$37,440–$41,600 year
On-site · Jacksonville, Illinois, United States
Job Summary
Dispatcher to communicate with drivers to resolve on-route issues; handle incoming service orders, dispatch calls to routes, and coordinate with customers and internal staff. Uses GFL proprietary software to enter tickets and track productivity. Key responsibilities include scheduling service, dispatching routes, driver check-ins, reviewing route sheets, coordinating with other departments, and troubleshooting delivery problems. Requires strong communication, customer focus, and multi-tasking abilities.
Required Qualifications
- High school diploma or equivalent
- 1-2 years in a transportation, dispatch or customer service role
- Strong communication and interpersonal skills
- Proficient in MS Outlook, Excel, Word
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