Dispatcher
$21–$26 year
On-siteHutto, Texas, United States
Job Summary
Manage daily technician schedules to maximize efficiency and coordinate service calls between customers, technicians, and the office. Dispatch field staff, adjust assignments as priorities shift, and maintain accurate job information and customer records in ServiceTitan. Communicate appointment updates and arrival times while monitoring open work orders to keep jobs moving. Support the branch with administrative and operational tasks as needed. This role requires 1–2 years of dispatching or customer service experience, strong communication skills, and comfort with scheduling software. Located in Hutto, this position offers competitive pay, comprehensive health benefits, and ongoing training opportunities within a supportive team environment.
Required Qualifications
- 1–2 years of dispatching, scheduling, or customer service experience
- Strong communication and phone skills
- Excellent organizational and multitasking abilities
- Ability to stay calm and make sound decisions in a fast-paced environment
- Comfortable learning and using dispatch or scheduling software
- High school diploma or equivalent
Desired Qualifications
- Experience with ServiceTitan or similar field service software
- Familiarity with Microsoft Office or Google Workspace
- Bilingual (English/Spanish) is a plus
- Experience in garage doors, HVAC, plumbing, electrical, or another home service industry
- Strong attention to detail and a customer-first mindset
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.