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First StudentPosted 2 weeks ago

Dispatcher

On-siteRimbey, Alberta, Canada

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Oversee all routes and scheduling of buses, ensuring on-time performance while counseling drivers and monitoring front-line operations. Handle heavy phone and radio traffic, taking scheduling complaints and reports to the Operations Supervisor or Contract Manager. Serve as the primary communication liaison with major contracted customers, managing charter reservations, billing, or driver payroll as needed. Resolve drop-off and pick-up problems, perform back-up driver duties, and complete special projects to assist with day-to-day supervision. Subject to DOT drug testing and physical requirements. Join a family of 60,000+ employees dedicated to safely transporting over 5 million students daily.

Required Qualifications

  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to DOT drug testing and physical
  • DOT Regulation 49 CFR Part 40 compliance (no Schedule I drugs)

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