Dispatcher

Convert incoming customer calls into booked service appointments and prioritize requests based on urgency. Respond to client inquiries, resolve issues, and promote the brand while scheduling appointments using established tech guidelines. Record significant information from emergency and non-emergency calls, perform data entry to track client details, and monitor field technicians to optimize their schedules. Evening availability required. This role supports Energy Services' residential HVAC and duct cleaning operations, offering a path to long-term career growth within a trusted industry leader.