Dispatcher - CSR - Admin
$37,440–$47,840 year
On-siteLoveland, Ohio, United States
Loveland, Ohio, United StatesOn-siteFull Time$37,440–$47,840 yearSmall
Full TimeSmall
Job Summary
Answer incoming phone calls to schedule or reschedule HVAC appointments and build rapport with clients. Maintain the dispatch board, relay technician information, and debrief service calls while resolving complaints. Manage maintenance agreements, process billing and financing, and complete data entry for parts orders and sales leads. Handle social media accounts and assist with marketing initiatives. Full-time office role from 7:30 AM – 3:30 PM Monday through Friday.
Required Qualifications
- High school diploma or equivalent
- Ability to use Microsoft Office products
- Customer service skills
Desired Qualifications
- Experience in an administrative or customer service position
- Knowledge of the HVAC industry
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