Dispatcher/Cashier
On-siteMalolos, Central Luzon, Philippines
Job Summary
Coordinate and dispatch food orders to delivery drivers, verifying accuracy and completeness before release. Allocate tasks based on driver availability, workload, and proximity, while prioritizing urgent deliveries and monitoring progress. Maintain clear communication channels with kitchen staff and drivers, resolving order-related issues and complaints promptly. Adhere to food safety regulations and company policies, ensuring compliance throughout the dispatch process. Maintain accurate records of order status and customer interactions for analysis. Work flexible hours including evenings, weekends, and holidays.
Required Qualifications
- Prior experience in a fast-paced environment
- Prior experience in a fast food or restaurant setting
- Strong organizational skills
- Ability to multitask effectively in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to think quickly and make sound decisions under pressure
- Keen attention to detail
- Exceptional time management skills
- Basic computer skills
- Familiarity with order management systems or software
- Strong customer service orientation
- Willingness to work flexible hours, including evenings, weekends, and holidays
Desired Qualifications
- Prior experience in a fast-paced environment, preferably in a fast food or restaurant setting
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