Dispatcher
$41,600–$47,840 year
On-siteManassas, Virginia, United States
EXPIREDManassas, Virginia, United StatesOn-siteFull Time$41,600–$47,840 yearLarge
Full TimeLarge
Job Summary
Manage call flow from the service platform to ensure service technicians are dispatched efficiently and customer needs are met promptly. Coordinate scheduling and guide field teams throughout the day, leveraging strong communication skills and local area knowledge for effective route planning. Report daily to the office to support the nation's largest provider of residential HVAC, plumbing, and electrical services, which includes 7,000+ team members.
Required Qualifications
- Prior dispatch, scheduling, or call center experience
- Proficiency in Microsoft Office and multi-line phone systems
- Familiarity with local geography to support route planning
- Must report daily to the office (not a remote position)
- Flexibility to work assigned shifts and weekend rotations as needed
- Must pass background check and drug screening
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