Dispatcher/Administrative Assistant (Energy Force)
$45,760–$58,240 year
RemoteUnited States
Job Summary
Coordinate dispatch requests from internal requestors and manage technician scheduling within the Work Order Management system, ensuring accurate dates and required tasks are included in every order. Maintain 365-day coverage including evenings, weekends, and holidays to confirm dispatch status between requestors and technicians via phone, email, and chat. Provide administrative support to the Service Excellence team while improving customer satisfaction throughout the preventative maintenance process. Evening, weekend, and holiday on-call coverage required. Remote position with competitive pay ranging from $22 to $28 USD.
Required Qualifications
- background in dispatching and administrative functions within the HVAC field
- evening, weekend, and potential holiday on-call coverage
- 365 days a year availability
Desired Qualifications
- Strong interpersonal, analytical, verbal and written communication skills
- Coordinating multiple daily tasks concurrently
- Demonstrated experience in administrative work
- Demonstrated experience in data analysis and work being fulfilled to contractual obligations
- Able to work as a team player and independently
- Creative problem solver with ability to multi-task
- Passion for energy savings
- Maintaining positive relationships with team members
- Enjoys continuous learning, as supported by your organization, both technically and professionally
- Excellent verbal and written skills
- Work across / with organization Teams
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