DISPATCHER (1st Shift)
On-sitePalmdale, California, United States
Job Summary
Schedule, route, and dispatch drivers and vehicles to meet delivery deadlines while monitoring GPS/telematics data for real-time load status. Serve as the primary communication link between drivers, customers, and staff, resolving delays caused by breakdowns, traffic, or weather by rerouting and reassigning loads. Ensure compliance with DOT, FMCSA, and California transportation regulations, including hours-of-service rules, and maintain accurate records of dispatch activity and driver hours. Coordinate with the maintenance team for vehicle servicing and track freight discrepancies or damages. This 1st shift role runs from 5:00 AM to 1:30 PM and requires a high school diploma, one to two years of logistics experience, and proficiency in dispatch software. Bilingual candidates with knowledge of California freight routes are preferred.
Required Qualifications
- High school diploma or equivalent (GED)
- Minimum of one to two years of dispatch, logistics, or transportation coordination experience
- Working knowledge of California and federal DOT/FMCSA regulations, including hours-of-service rules
- Proficiency with dispatch software, GPS/telematics systems, and Microsoft Office applications
- Strong verbal and written communication, multitasking, and problem-solving skills
- Ability to work in a fast-paced environment and make sound decisions under pressure
- Availability to work flexible shifts, including early mornings, evenings, weekends, or on-call coverage as needed
Desired Qualifications
- Associate's degree or coursework in logistics, supply chain management, or transportation
- Experience with Transportation Management System (TMS) software
- Familiarity with regional California freight routes, ports, and traffic patterns
- Bilingual (English/Spanish) communication skills
- Knowledge of fleet maintenance scheduling and basic vehicle compliance requirements
- Prior experience in a high-volume logistics, trucking, or distribution operation
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