Dispatch Supervisor
On-siteDeerfield Beach, Florida, United States
Job Summary
Lead daily dispatch operations across multiple ready-mix plants by supervising dispatchers and customer service representatives, optimizing driver scheduling and routing to maximize fleet utilization. Monitor real-time order fulfillment, oversee start-of-day planning and end-of-day reconciliation, and manage wash-out decisions while ensuring alignment with Operations, Sales, Quality Control, and Plant teams. Direct team performance through reviews, coaching, and daily huddles focused on safety and KPIs such as On-Time Delivery and cubic yards per driver hour. Collaborate cross-functionally to resolve escalated service issues, support large pours, and implement technology optimizations for continuous improvement.
Required Qualifications
- High school diploma
Desired Qualifications
- Bachelor's degree
- 3–5+ years of experience in ready-mix concrete dispatch or logistics
- 1–3+ years of supervisory or leadership experience
- Experience managing multi-plant or high-volume dispatch operations
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.